T. Wright Terms & Conditions

Ordering

  • By placing an order with T. Wright you are confirming in accordance with UK law that you are 18 years or older and therefore of a legal age to purchase alcohol.
  • A minimum order value of £30.00 inc VAT or 6 bottles is required per order, excluding delivery charges.
  • The majority of wines may be ordered by the bottle and used to create a mixed case. Certain wines may have a minimum order quantity, usually because we have full intact cases in stock. A maximum order quanitiy may also apply to certain wines where stock is limited.
  • If you place an order for an item that has run out of stock we will notify you of the expected arrival date, any change in price, vintage, or offer an alternative product. If for any other reason we cannot fulfil your order we will inform you and offer alternative options. Should you not wish to proceed for any reason you may cancel your order.
  • Any product may be removed from our site without notice and we reserve the right to change the price of any product without notice. No price will be changed once your order has been placed and all items have been confirmed to be in stock. Please be aware that different vintages will in most cases have differing prices. E & OE.
  • We reserve the right to not accept any orders.
  • Due to incidences of fraud if you are placing your order from outside of the United Kingdom we may request that your payment is made via bank transfer and not via a credit card or debit card. In this case we will contact you as soon as possible after receipt of your order.
  • For any queries regarding customer orders please email us and we will he happy to assist you.

    Order Cancellation & Refunds

    • We aim to process your order as quickly as possible, often dispatch will be the same or the next day.
    • You may cancel your order within 30 days of order confirmation prior to despatch and up to 7 days following despatch.
    • If you wish to cancel your order before despatch please contact us as soon as possible from the time your order was placed.
    • We will make a full refund within 30 days for a cancelled order that has not been already been despatched.
    • If your order has already been despatched we will still refund your order minus the original delivery charge, the customer will be responsible for returning the order to T. Wright in a 100 % saleable condition within 14 days of receipt.
    • As above please let us know of your intent to return an order within 7 days from despatch. All bottles must be unopened, unmarked and undamaged.
    • In rare cases faults in wine may occur (please see full disclaimer below) if you experience a fault with your order please contact us as soon as possible and retain the bottle and contents, all faults will de dealt with on an individual basis.

    We reserve the right to cancel any orders we are unable to fulfil for whatsoever reason. In this case we will contact you to explain the reason for cancellation and will refund any monies taken. If we are at this stage unable to contact you we will consider that the order has been cancelled and any monies will be refunded.

    To cancel an order please email contact@twrightwine.co.uk with the details of your order and we will be happy to assist you.

    Payment

    • By giving T. Wright your credit or debit card details you are confirming that you are either the registered card holder or that you have the permission of the card holder to use the card for the purpose of placing an order with T. Wright.
    • All card payments and personal information are handled and processed by secure e-commerce software.
    • Your card will only be charged at the point of confirmation of your order. A legally binding contract exists between the customer and T. Wright from this point.
    • To ensure we can offer you security in terms of payment of goods we reserve the right to contact your card issuer in case of the need for security checks.
    • Any promotions, offers or discount vouchers are for single use only and cannot be used in conjunction with any other promotions, offers or discounts at the same time.

    Local Free Delivery Voucher Codes

    • Local free delivery voucher codes apply to BL1-BL7 inclusive, BL11, BL78, BL80, M28, M29 & M46 postcodes only.

    For any queries regarding customer orders please email contact@twrightwine.co.uk and we will he happy to assist you.

    Pricing

    • All prices quoted on www.twrightwine.co.uk include duty and V.A.T but do not include the delivery charge. Please see our delivery details for further information.

    We endeavour to ensure all our pricing is accurate but it is possible that an error may occur; in this case we will contact you as soon as possible and will give the option of reconfirming your order at the correct price, providing an alternative option or of cancelling your order. If you have any queries regarding pricing please email us at contact@twrightwine.co.uk

    Disclaimer

    • We do our utmost to ensure that the products ordered from T. Wright reach you in perfect condition, however wine, whisky, port and spirits are agrarian products and in rare cases faults will occur. If you experience any problems please: contact us

      any perceived faults will be dealt with on an individual basis.
    • All our wines have been stored correctly and purchased from reputable sources, however there is always a risk above all in regard to older vintages of fine wines as their condition can be variable. Once any wines have been delivered and the statutory 7 days post order cooling off period has passed, the storage of these wines is the responsibility of the customer and T. Wright will not be held responsible for any degradation of the wines.
    • Every effort is taken to ensure that the information and pricing on the twrightwine.co.uk website is accurate, correct and up to date. However T. Wright takes no responsibility for information that is incorrect, incomplete or out of date.
    • T. Wright shall not be held responsible for or liable to any individual or business for any damage or loss which may have resulted from the use of any information, image or data contained on this website.
    • T. Wright assumes no responsibility for and links to the internet or third party websites from its website. Once these links are activated you will leave the twrightwine.co.uk website and T. Wright will not be held responsible for the content of any other websites you may choose to visit from its site.

    Indemnification

    You agree to indemnify T. Wright, www.twrightwine.co.uk and its related companies, affiliates, employees, agents and representatives and to not hold the responsible in any way whatsoever for any damages, losses, taxes, duties, fees, expenses, claims and liabilities, including legal fees that may arise from the use of www.twrightwine.co.uk

    T. Wright Privacy Policy

    When you make a purchase from Twrightwine.co.uk we collect personal information in order that we may process and deliver your order correctly. By registering your details with T. Wright on the twrightwine.co.uk website you consent to T. Wright maintaining, recording, holding and using this data. We will not share your data with any other parties outside of T. Wright and its affiliated or associated companies, other than that which is necessary to fulfil your order, without your prior consent. If you would like to remove yourself from our mailing list please untick the box in your account

    T. Wright is fully committed to the Data Protection Act 1998

    If you would like any further information on any aspect of our terms and conditions or privacy policy please contact us

    Company Details

    T. Wright V.A.T. Reg No. 145 4587 50 Registered in England No. 280366

    Registered Office: 54 -56 Higher Bridge St. Bolton BL1 2HQ

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